Terms & Conditions

Welcome to Lyrecoo.ae. By accessing or using this website, you agree to the following Terms & Conditions. Please read them carefully before using our site or services.

1. General

  • Lyrecoo (“we,” “our,” “us”) provides thermal paper products and related services through this website.

  • By using our site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.

  • We reserve the right to update, modify, or replace these Terms at any time. Continued use of our website constitutes acceptance of the updated Terms.

2. Products & Services

  • Product descriptions, specifications, and images on the site are provided for informational purposes. While we strive for accuracy, variations may occur.

  • Bulk orders, quotations, and product availability are subject to confirmation and may vary based on stock levels.

  • Prices are subject to change without prior notice.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Payment terms will be agreed upon during the order confirmation process.

  • We reserve the right to refuse or cancel any order for valid reasons, including incorrect pricing, stock unavailability, or suspected fraud.

4. Delivery & Shipping

  • Delivery timelines depend on stock availability, order size, and shipping arrangements.

  • Lyrecoo is not responsible for delays caused by courier services, customs, or unforeseen circumstances.

  • Risk of loss or damage passes to the buyer once products are handed over to the carrier.

5. Returns & Replacements

  • Returns or replacements are accepted only in case of defective or incorrect items delivered.

  • Requests must be made within 7 working days of receiving the products.

  • Products must be returned in their original condition and packaging.

6. Intellectual Property

  • All content on this site (text, graphics, logos, images, product descriptions, and designs) is the property of Lyrecoo unless otherwise stated.

  • Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited.

7. Limitation of Liability

  • Lyrecoo shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability, in any case, is limited to the value of the products purchased.

8. Privacy

  • Use of personal information is governed by our Privacy Policy.

  • By using this website, you consent to the collection and use of information as described in the Privacy Policy.

9. Governing Law

  • These Terms & Conditions are governed by the laws of the United Arab Emirates.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

10. Contact Us

For questions regarding these Terms & Conditions, please contact us at:

📧 info@lyrecoo.ae
📍 Al Garhoud, Dubai, United Arab Emirates